If you are flying from Heathrow Terminal 5 and are looking for a family friendly hotel for your overnight stay before your flight, then it’s worth looking at the Delta Hotels by Marriott Heathrow Windsor. We stayed here recently before our early morning flight to Boston with BA and were pleasantly surprised with this hotel, which we had overlooked in the past as we thought it was too far from Heathrow – spoiler it’s not.
This is our review of stay at the Delta Hotels by Marriott Heathrow Windsor.
What’s it like?
What’s it like?This 4 star hotel has recently undergone some renovation so we were looking forward to seeing what a Delta Hotels by Marriott had to offer families as this was our first time staying at this type of Marriott property. We had previously stayed at the Marriott London Heathrow last year which was excellent so we had no idea on how it would compare.
Located just off junction 5 of the M4 motorway, it’s a hotel that we have driven past on our journeys to and from London multiple times but this was our first time staying here. This is an old Marriott property and its exterior isn’t going to win any design awards, but it has been rebranded as a Delta hotel by Marriott. It’s a sprawling property over 5 floors and multiple wings consisting of nearly 400 rooms.
We typically use the Heathrow official meet and greet parking when flying out of Heathrow but as the hotel had its own 450 space car park we decided to park there on their park and fly package which was so convenient and good value with car parking provided for the duration of our trip.
Arrival
We arrived in the early evening and had a lovely warm welcome from the reception staff who recognised our Bonvoy Gold status, the girls in particular were made to feel like little VIPs from the moment they checked in to the moment they left.
Although there were many business people and flight crew using the hotel, it very much had a family friendly feel. A member of staff in the lobby was particularly helpful, providing us with information on how to book our transfer to Heathrow the next morning, more on that later.
The lobby area of the hotel was smart and airy and had such a welcoming ambience, I particularly loved the chef offering complimentary pancakes and the fruit infused water, which was really nice touch.
Rooms
There are 382 rooms here from standard, deluxe and executive rooms to suites and one of the reasons why we chose this hotel was because the rooms here are spacious enough for a family of four.
We stayed in their deluxe room category which was clean, comfortable and spacious with two double beds and for an overnight stay offered everything we needed.
For our long haul flight the next day we had a lot of luggage but our room had plenty of storage space and the amenities you would expect from a four-star hotel including:
- Large flat screen TV with satellite channels (but no smart TV functionality)
- Air conditioning
- Safe
- Fridge
- Complimentary bottles of water
- High speed WiFi
- Hairdryer, iron and ironing board
One surprise that we had when opening the door to our room was the warm welcome awaiting us inside, the girls in particular loved the message on the lightbox and our welcome platter with drinks was another really memorable start to our travels.
There was also a spacious work desk and plenty of plug sockets in the room to ensure that all of our gadgets could get charged before our flight the next day.
Our bathroom was clean and functional but didn’t look as though it had received a makeover. However there was more than enough counter space to store wash bags and there was a plentiful supply of “This Works” toiletries which I really like. Whilst my preference is a walk-in shower, the shower over bath in our room was powerful enough for a refreshing shower.
Other benefits that I didn’t expect from a Delta Hotels by Marriott were bathrobes and slippers in our room. What I was most excited to find out about was the fact that we also had access to the hotels executive lounge.
Amenities
We love hotels that offer executive lounge access when travelling with the children. It’s definitely worth the upgrade to an executive level room or if you have Bonvoy status, and although small the lounge was a lovely place to relax, along with great service from the staff.
In the evening between 5:30pm and 9pm a selection of canapes and drinks were available, both alcoholic and non-alcoholic, and it was a great place to spend our evening – the kids cookies in particular are delicious!
There was also a large bar and restaurant off the main lobby area and lots of comfortable seating areas, I particularly liked the Heathrow inspired artwork on the walls. The hotel also has a large gym with treadmills, bikes and cross-trainers and more if you fancy a work out before your flight.
Also in the hotel lobby is the “wundermart” store, a 24 hour grab-and-go option, offering everything from toiletries to a selection of snacks and hot and cold drinks.
Breakfast
BreakfastWe had a quick breakfast the next morning before our flight at the hotels market kitchen restaurant, with a range of options on offer you would expect from a mid-range hotel, from hot cooked breakfasts to small pastries, yogurts, fruit and cereals. Hot tea and coffee are served to your table. Alternatively, we could have had breakfast in the executive lounge.
Location
LocationThere are other hotels closer to Terminal 5 but all would require catching the Hoppa bus service or driving to the terminal the next day (apart from the Sofitel where the daily rates were eye-wateringly high ) so we opted for a Delta Hotels by Marriott Heathrow Windsor for the first time.
Although the hotel is called the Delta Hotels by Marriott Heathrow Windsor, its actually in Slough just off the M4 motorway and around a 15 minute drive away from Heathrow terminal 5. We prebooked our journey the night before to the hotel with hoteleshuttle which was advertised around the lobby area, and cost £28 one way for a family of four. I didn’t realise you could also book this service for when you arrive back into Heathrow so don’t make the mistake we did and take a cab as there is a flat fee of £45 from T5 to the hotel.
If you are flying from T5, I would also recommend looking at the hotels park and fly packages which are really good value and cheaper than booking your hotel stay and parking separately.
Overall
Would we recommend a stay at this hotel? Yes without a doubt, it’s a hotel that we have often overlooked before we fly from Heathrow T5 but it’s a hotel that we would definitely look at again for a future trip, especially when we are driving to Heathrow. The levels of customer service here were excellent and this high level of customer care is a credit to the hotel management because it really does make a difference to your stay.
Ready to book?
Prices at the Delta Hotels by Marriott Heathrow Windsor when booking direct at Marriott start from £116 per night for a double family room.